PRIVACY POLICY

Acacia Creations

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.acaciacreations.com and its subdomain wholesale.acaciacreations.com (the “Sites”) .  We appreciate your support of Acacia Creations and our mission as we strive to maintain honorable working relationships with our artisans and our customers. Acacia Creations is committed to protecting our customers' privacy and security. We do not share your information outside our organization or sell your information to third parties.

 

Personal Information We Collect

When you visit the Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Sites, and information about how you interact with the Sites. We refer to this automatically-collected information as “Device Information.”

 We collect Device Information using the following technologies:

 - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 - “Log files” track actions occurring on the Sites, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 Additionally when you subscribe or attempt to subscribe to Acacia Creations through the Sites, we collect certain information from you, including your name, company name, shipping address, email address, phone number, website and store description.  We refer to this information as “Subscriber Information.”

 

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Subscriber Information.

 How do we use your personal information?

 We use the Subscriber Information that we collect to keep you informed through postal and electronic mail of new products and promotions.  Additionally we use this subscriber information to:

Communicate with you;

When in line with the preferences you have shared with us, provide you with information relating to our products or services;

And, use testimonials you have provided in our promotional materials.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Sites, and to assess the success of our marketing and advertising campaigns).

 

Sharing your personal information

 We use Google Analytics to help us understand how our customers use the Sites--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We will not sell your personal information to a third party.

 

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

 FACEBOOK - https://www.facebook.com/settings/?tab=ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to the United States.

 

Data Retention

When you subscribe to Acacia Creations, we will maintain your Subscriber Information for our records unless and until you ask us to delete this information.

Note:  We do not store credit card information on the Sites.  All payment information is processed and encrypted by Authorize.net.

 Secure Shopping

We adopt appropriate and industry-standard data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website.

Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL) technology.* In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

If you still have concerns about ordering electronically, feel free to call (717) 817-1412 and place your order over the phone.

 

Please note that e-mail is not encrypted and is not considered to secure means of transmitting credit card numbers. We will never ask for sensitive Personal Information via e-mail.

YOU ARE RESPONSIBLE AT ALL TIMES FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORD OR OTHER ACCESS INFORMATION.

 

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@acaciacreations.com or by mail using the details provided below:

 

Acacia Creations, 1880 West Mason Avenue, York, Pennsylvania 17404, United States